ZHC is a market leader in bathroom consumer products such as shower rods, medicine cabinets, storage and organization, fashion bath textiles and hard goods. Our products can be found in all major retails stores and eCommerce outlets.
Two years customer service experience in eCommerce, call center, or consumer products environment.
Training and Specialized Knowledge
Knowledge of principles and processes for providing eCommerce and call center customer care is required. Position requires being extremely courteous, honest, responsible, team player, and fulfilling position obligations in a timely manner.
MS Office suite including MS Excel and Word with intermediate to advanced proficiency required. Knowledge of Bazaarvoice and JD Edwards a plus.
Specific Duties and Responsibilities
High School degree required; associates degree preferred from an accredited university or college. An equivalent combination of education and experience is also acceptable.