District Manager of Dietary Services ( Long Term Care )

Company: Felder Services

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General Information
US-MS-Jackson
N/A
4 Year Degree
Full-Time
At least 2 year(s)
Up to 25%
True
False
Job Description District Manager of Dietary Services ( Long Term Care )

Job Description: This exciting multi-unit position will provide both challenge and satisfaction while allowing you the opportunity for continued career growth. As a member of our management team you will have the opportunity to perform a variety of duties to include planning objectives for your District and ensuring unit Managers are in compliance with corporate, regional and financial goals. Additionally, you will be responsible for the overall operation, growth and profitability of the District. District Managers exercise management and leadership over multiple foodservice operations in retirement communities, nursing homes, skilled nursing facilities, long term care facilities and continuous care retirement communities.

Join our team and be eligible for comprehensive benefits, tuition reimbursement, and many other benefits.

Responsibilities:

  • Plans and directs the operation of the assigned District in support the Key Performance Indicators. Develops common direction for the team. Sets priorities and makes team agenda and strategy clear to all team members
  • Participates in strategic planning meetings to develop objectives of the division and assigned region
  • Develops, recommends and implements policies and procedures of the District to ensure maximum income from existing accounts
  • Supports the development and implementation of clinical and patient service programs that meet client needs, regulatory agency requirements and meet client, patient and customer satisfaction
  • Acquires profitable new business and expands existing business within the assigned geographic area. Participates in the sales process for the acquisition of new business. Coordinates the development of proposals and contracts. Prepares and conducts presentations to prospective clients
  • Conducts Team meetings with District Team Members to discuss current objectives. Prepares agendas and conducts training sessions and presentations on issues regarding quality, safety and human resources
  • Develops and maintains annual budget for the assigned District. Monitors financial reports of the District to ensure budgetary compliance with Regional and Corporate goals
  • Develops and motivates an effective management and clinical staff to achieve District and Corporate goals and make efficient use of human resources
  • Visits units regularly to inspect unit operations to ensure contract compliance
  • Interfaces with existing clients to maintain client satisfaction and account retention
  • Resolves client, resident and customer satisfaction or employee related complaints which have been elevated from the Directors of Operations. Interfaces with legal and human resources to obtain procedures for various customer and employee related charges
  • Conducts appropriate annual and semi-annual performance evaluations
  • Completes all daily, weekly or monthly reports as outlined in the corporate policy and procedures on a timely basis meeting all prescribed deadline
  • Projects and practices consistent ownership attributes, which provide a high level of customer service at all points of contact
  • Participates in Resident Visitation rounds with account management team during each site visit, ensures that Resident Satisfaction policies and procedures are followed
  • Trains, motivates and develops management personnel to achieve high level of morale and efficient use of human resources
  • Other duties as assigned
    • Job Requirements District Manager of Dietary Services ( Long Term Care )

    Required Skills and Abilities:

    • Proven ability to manage a team of three or more director level or above team members
    • Strong organizational, problem-solving, and analytical skills
    • Ability to manage priorities and workflow
    • Ability to work independently and as a member of various teams and committees
    • Proven ability to handle multiple projects and meet deadlines
    • Strong interpersonal skills
    • Ability to prepare reports and business correspondence at a District level
    • Excellent presentation skills at the District level
    • Ability to deal effectively with a diversity of individuals at all organizational levels
    • Good judgment with the ability to make timely and sound decisions
    • Creative, flexible, and innovative team player
    • Commitment to excellence and high standards
    • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

    Qualifications:

    • Bachelor’s degree in Business or Health Care related field, or equivalent degree or equivalent related experience
    • Proven ability to manage a team of six (3) or more manager-level team members
    • Minimum of two (2) years’ experience in multi-unit foodservice management
    • Experience managing three (3) or more foodservice accounts
    • Experience with multi-unit foodservice management with a combined managed volume of $3 million or greater
    • Strong track record of driving customer satisfaction
    • Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
    • Proven ability to mentor and develop team members
    • Excellent written and verbal communication skills
    • Must be experienced with computers; to include Microsoft Office (Word, Excel and Power Point), Outlook, E-mail and the Internet
    • Must be willing to participate in patient/resident satisfaction programs/activities
    • Certified Dietary Manager (CDM) certification highly desirable
    • ServSafe certified highly desirable
    • Must be able to successfully complete criminal background checks (State nad Federal) and drug screenings
    • Travel is required in this position

     

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