Admissions Representative

Company: Platt College

General Information
US-OK-Tulsa
N/A
High School
Full-Time
At least 2 year(s)
Not Specified
False
False
Job Description

Join a professional team that transforms lives through education by applying today with Platt College!

Led by our passionate professionals, we have helped many students prepare for new career opportunities, assisting them through the entire career training process...from exploring career interests, to financial aid options, to the registration process, to graduation and the beginning of a new career. If you want to help us help others, this career opportunity might be for you. 

The Admissions Representative is responsible for providing quality customer service and information to prospective students who are interested in pursuing career education and training. This position is responsible for conducting outbound telephone calls to individuals that have inquired about campus programs of study, meeting with prospective students, answering questions, hosting campus tours, conducting interviews, facilitating enrollments, and participating in new-student orientation. The Admissions Representative will routinely communicate with students throughout their educational experience. 


TYPICAL WORK HOURS

Monday through Thursday start times are between 8 - 11am, end times are 6 - 8pm; Friday start times are between 8 - 9am, end times are between 5 - 6pm; Saturday and Sunday as needed. This position is eligible for overtime pay.


ESSENTIAL FUNCTIONS

  • Process high-volume of outbound and inbound telephone calls, responding timely to all customer inquiries

  • Share information with prospective students about the campus and its program opportunities

  • Schedule campus visits for prospective students, conduct campus tours, and facilitate enrollments

  • Follow-up with new students ensuring their positive transition to being an active student

  • Contribute to team initiatives and outcomes

  • Use internal management software to properly facilitate and track disposition of all potential students that have inquired and students that have enrolled

  • Attend department meetings, training, and activities

  • Develop Student Referral Inquiries

  • Ensure all paperwork is completed accurately and in a timely manner

  • Other duties as assigned


  • Platt College offers an exciting work atmosphere and supportive on-the-job training programs to help ensure your success in the workplace; and a competitive compensation and benefits package including, medical/dental/vision, short-term disability and life insurance, 401(k) plan, and more. 

    Job Requirements Requirements

    • A bachelor’s degree from and institution accredited by an accrediting agency recognized by the U.S. Department of Education is preferred.

    • Minimum of two years direct sales experience in admissions, recruiting, intangible or other sales is required with a High School diploma (or equivalent), or a minimum of one year of direct sales experience in admissions, recruiting, intangible or other sales with a Bachelor’s degree

    • Strong written, oral, and interpersonal communication skills with demonstrated success in collaborating with diverse groups of employees and customers

    • Previous proven success in presenting sales or training material

    • Possess strong interpersonal skills such as the ability to build cooperative relationships with a diverse customer base by being perceptive of others’ reactions and understanding why they react as they do; the ability to ask questions to identify the motivations of others

    • Ability to deliver consistent levels of energy and enthusiasm

    • Thrives in an observation/coaching style environment

    • Pro-active problem solving skills

    • Ability to handle frequent interruptions and work independently

    • Competent in priority setting

    • Ability to foster creativity

    • Strong computer software skills including Microsoft Word and Excel, in addition to industry-related software applications

    • Must be available to work evening, day and weekend hours.

    PREFERRED QUALIFICATIONS

    • A track record of success in a high-volume customer service setting
    • Experience with proprietary educational software systems including Velocify and CampusVue

    Campus is licensed by OBPVS