Help Deesk

Company: Computer Professionals, Inc. ( Learn More )

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General Information
US-TN-Franklin
N/A
Not Specified
Contractor
At least 2 year(s)
Not Specified
False
False
Job Description

CPI is a Nashville, TN based staffing and recruiting company specializing in hiring healthcare and technical professionals for some of the most respected businesses in our industry.  We were founded in 1995 and have expanded and nurtured business relationships successfully and consistently.  Our consistent service has ensured our relevance to today’s market and has been a critical element in building our expansive business network.

 

We are actively seeking a Tier 1 Help Desk Technician for a contract to hire opportunity in Franklin, TN. The successful candidate will interact with end users to identify a variety of issues related to desktops, laptops, printers, and server or network connectivity. Open and log trouble tickets in our Helpdesk Ticketing system to track issues from identification through resolution in a timely fashion. Provide phone or email support for installation, configuration, troubleshooting for software applications and hardware issues for multiple sites. Communicate technical information in a non-technical manner to the users. Monitor and resolve issues to completion utilizing the Helpdesk Ticketing system. Escalate any outstanding issues to senior-level technicians or engineers.

 

 

 

 

 

We are considering candidates who meet the requirements and are able to interview and work on site.

 

This position offers a full range of benefits including health, dental, PTO, 401k with a company match and much more!

*** We are not able to provide visa sponsorship at this time

*** Third party resumes or corp-to-corp contractors will not be considered

Job Requirements
  • 3 years IT support, MS, Mac, Apple, Iphones, Desktops, Laptops, Network Issues
  • Excellent communication (written and verbal)
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