Apartment Maintenance Technician Tax-Credit Apartments

Summary of Functions:

Performs highly skilled apartment repairs/make readies at various communities. Timely work order service, quality make-ready program, and cost-effective inventory control of the property. Responsible for maintaining the physical condition and appearance of the site. Required to be “on call" 24 hours within a rotation every three to four weeks.

Hours of work: 8:00 a.m. to 5:00 p.m., Monday through Friday. Must be “on call" 24 hours per day, when scheduled, and available for overtime as needed for emergencies. Any overtime during any pay period must be approved by the general manager or vice president of property management.

Duties and Responsibilities:

1. Reports directly to the residential property manager at their home community, who has the primary authority to determine the exact “day to day" duties of the technician. This determination will take into consideration the technician’s skills, experience and career goals, and how they best fit into the operational needs of the property. Works with other site managers, leasing personnel, other maintenance staff, property managers, construction division, and maintenance staff from other properties.

1. Diagnoses and performs major, minor and routine maintenance/repair in a timely and professional manner. Assures all service requests are completed on a daily basis. Accurately documents work performed on service requests, including parts and return to residential property manager by end of day. Follows up on completed and incomplete service requests to ensure satisfaction.

1. Promotes good public relations with residents, co-workers, and company staff through great service-oriented attitude and resident trust. Always displays a friendly and courteous attitude towards residents and other employees. Never confronts supervisor or other employees in front of residents.

1. Inspects vacated apartments and completes make-ready checklist. Informs residential property manager of needed services and repairs. Routinely performs duties to restore apartments to make-ready status. Re-inspects vacant apartments after make-ready checklist has been completed to determine quality of work performed. Ensures adequate number of make-ready units are available and that the products are up to company standards. Coordinates status of make-ready units with leasing staff and residential property manager.

1. Completes special projects as may be assigned and prioritized by the residential property manager.

1. Inspects exterior of the property daily. Performs building and common area upkeep on a daily basis in accordance with company standards. Assists in keeping grounds neat and free of litter, pulling and spraying weeds, and maintaining neat and orderly curb appeal.

1. Maintains an average of 100% of make-ready units are market-ready units on a monthly basis. Ensures vacant units are “trashed out" within 24 hours of move out, and all make readies are completed within seven business days.

1. Completes all preventative maintenance. Maintains accurate records and provides resident training as required.

1. Orders parts and supplies and maintains inventory, utilizing inventory system. Maintains shop appearance to standards to facilitate quick assessment of supply inventory. Maintains proper equipment and equipment inventory to ensure warranty compliance. Ensures best pricing and value on all supplies purchased.

1. Obtains bids and negotiates prices as necessary with vendors and contractors. Coordinates delivery and work schedules with vendors, contractors and residential property manager.

1. Performs effective emergency maintenance (after hours) as required.

1. Coordinates maintenance objectives with the residential property manager daily.

1. Performs and reports on, all work according to the safety standards of the company, OSHA and health codes. Performs work and cleanup on a weekly basis.

1. Performs HVAC trouble calls and completes HVAC repairs and replacements as may be needed on their own or another Hubbell Realty community, within the guidelines and the codes and laws as may be applicable.