Bilingual Customer Service Representative

Company: Exotics Racing

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General Information
US-NV-Las Vegas
N/A
High School
Full-Time
2 to 8 years
None
False
False
Job Description

Exotics Racing is looking for a bilingual Customer Service Representative, fluent in Spanish or Portuguese. (written and spoken)

As a customer service representative you help our customers through their booking experience. You answer questions over the phone, by email or via our live chat.
You take orders and advise customers on the different driving experiences we offer.

Key accountabilities 

  • Provide exceptional customer service over the phone both in English and Spanish (Or Portuguese)
  • Provide exceptional customer service to our customers via email or live chat.
  • Advise and help customers through the booking experience
  • You handle customer complaints with empathy and escalate to your manager if needed
    • Job Requirements
    •  You have great oral and written communication skills.
    • Computer literate (Word, Excel, Outlook)
    • You are a fast learner, able to work independently.
    • 2 or more years experience in a customer service environment.
    • Must possess attention to detail with the ability to multi-task and prioritize.
    • Sales ability and persuasive.
    • Bilingual

     

    Key personal skills

    • Committed to excellence, with an outstanding attention to detail.
    • Ability to communicate at all levels with customers and management.
    • Must be goal oriented, with excellent organizational and communication skills.
    • Self motivated and problem solving oriented.



    This is a full time position. There is a performance base compensation to this position.
    Join a professional and dynamic team, work in a fast paced environment and boost your career working in one of the fastest growing attractions in Las Vegas! 

    We look forward to hearing from you!

    About Exotics Racing: 
    http://exoticsracing.com/Racing-School/about-us.htm

    Apply Now