Export Logistics Coordinator (Bilingual)

Company: Ryko Solutions, Inc.

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General Information
US-IA-Grimes
N/A
4 Year Degree
Full-Time
At least 5 year(s)
Negligible
False
False
Job Description Due to our international sales growth, we're looking to add a new position to our Sales Order team in manufacturing operations.  

The Export Logistic Coordinator - Bilingual (fluency in Spanish required, Portuguese would be a plus), will oversee the shipping of international machine and equipment orders sold by our sales team.  This position will involve the coordination, planning, scheduling, tracking and expediting of international shipments of goods in an efficient, effective and timely manner. 

This position is a highly interactive role involving customers, service providers and will involve working with government regulating entities as necessary.  

The essential functions of this position are to:
  • Process international customer machine and equipment orders.  Coordinate orders received by telephone, fax, e-mail or correspondence with the company's international direct and distributor marketing personnel.
  • Prepare all required export documentation for equipment and parts orders which may include packing lists, commercial invoices, inland bills-of-lading, or air waybills, export declarations, certificates of origin, insurance certificates, banking instructions, etc.
  • Develop and maintain strong, positive working relationships with our manufacturers, third-party transportation suppliers and customers. 
  • Develop relationships with transportation sources to obtain appropriate, cost-effective transportation for moving products from manufacturer to customer.  Actively expand our network of transportation providers.  
  • Interact with customers and sales staff on an ongoing basis to establish timing of deliveries, resolve problems and ensure the highest levels of customer service.  
  • Take care of any correspondence and telephone conversations with our Spanish speaking customers.
  • Support accounts receivable as needed by obtaining load authorizations, provide proof of deliveries and assist in resolution of credit issues or job complaints.  
  • Support accounts payable as necessary by identifying PO numbers, resolving invoice discrepancies and verifying freight rates. 

    •  

    Ryko provides excellent benefits including health, dental, vision, and prescription insurance, life insurance, STD, LTD, vacation, holidays, Flex Medical/Dependent Reimbursement Plans, and 401k retirement package to fulltime employees.

    All offers extended from Ryko are contingent upon pre-employment physical which includes a drug screen and a background check per our employment policy.

    Ryko is an Equal Opportunity Employer.
    Job Requirements

    Applicants applying for this position should possess:

     

    1. A Bachelor's Degree (International Trade, Supply Chain Management, Logistics, Business Administration, or education equivalent is preferred).  Applicable work experience will be considered in lieu of degree. 
    2. At least 5 years of operational experience in worldwide logistics and import/export operations, involving coordination, planning, scheduling, expediting, tracking, etc. to include exposure to freight forwarding, trade compliance, international import/export customs and clearance and regulations, cargo loading and unloading, freight claims, etc.  
    3. Fluency in English and Spanish.  (Portuguese fluency is a plus).
    4. Experience solving issues with materials and equipment logistics for or from international and domestic locations.  
    5. International trade and logistics background highly preferred (international shipments, import/export documentation, letters of credit, freight forwarding, customs, etc. 
    6. Solid computer skills  pertaining to word processing (MS Word, Excel and Outlook required)
    7. Deadline oriented, with solid multi-tasking abilities, as well as strong analytical and problem solving skills.  
    8. Strong orientation towards internal and external customer service and satisfaction. 
    9. Excellent written and verbal communications skills with an ability to effectively communicate across all organizational levels.  
    10. Maintain a satisfactory attendance record.
    11. Should hold a valid passport in the event international travel is necessary.  


    For additional information on our company, products and services - visit www.ryko.com

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