Sales Associate

Company: La-Z-Boy Incorporated ( Learn More )

General Information
US-IA-Cedar Rapids
High School
Not Specified
Not Specified
Job Description BASIC FUNCTION:

Responsible for creating sales utilizing exceptional customer service and knowledge of La-Z-Boy products and services and create long-term customer relationships that will lead to increased sales and profitability.


  • Contribute to the stores sales goals by selling the furniture and accessories, and services offered by La-Z-Boy
  • Work as a team with Store Manager, Designers and Sales Leads to promote the In-Home Design program and drive store sales
  • Meet and greet customers that come into the store
  • Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and demonstrating knowledge of products and services
  • Maximize store promotions, marketing initiatives, and grass roots programs
  • Maintain strong knowledge of features and benefits of existing and new product line
  • Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
  • Assist with maintaining the overall appearance of the store, this includes, but is not limited to, set up of accessories, maintenance of floor/showroom displays, tagging product and accessories, and general store cleanliness
  • Assist with other store functions as needed including but not limited to furniture handling, cleaning duties, inventory management, clerical duties and store line up execution.
  • Meet established goals as set by management
  • Maintain a positive working relationship with all store associates
  • Adhere to general store operational procedures and guidelines
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    Job Requirements


    • High School Diploma or equivalent is required. Some post-high school education is preferred.
    • Previous sales experience is a plus, but not required

    • Proficient in the use of Microsoft Office, including Word, and Excel

    • Ability to deal with people at all levels and work as team

    • Excellent communication, customer service, and organizational skills

    • Initiative to meet assigned goals, missions and objectives

    • Strong interpersonal skills to effectively communicate and build rapport

    • Strong attention to detail

    • Ability to work evenings, weekends, and holidays as required