Service Desk Analyst

Company:

General Information
US-OH-Columbus
N/A
4 Year Degree
Contractor
10 to greater than 15 years
None
False
False
Job Description


Hi There,


I hope you are doing well. My name is Raju, represent Halcyon solutions Inc., We are OH, USA based US staffing, Training and Development  companies. We have an urgent requirement with one of our esteemed customers which is expected to be fill immediately. The detail job description is given below for your review, please take a look and let me know how we can move further.


Service Desk Analyst 

Columbus, OH

6-12+ months



Need Mandatory Requirements/Time 

8 total years I.T experience.

4 Years SCCM or SMS like experience

8 years customer service experience

10 Years Troubleshooting experience

4 years knowledge of networking technologies to including PING, NETSTAT, DHCP, DNS, and NSLOOKUP.

5 years’ experience with Active Directory including tools like ADUC.

Contributes to continuous process improvements to increase the efficiency of section.

Excellent communication skills both written and oral.


Need Desired Skills/Time           

4 Years PowerShell scripting experience in a production environment

Certifications A+ series

Certifications in Microsoft

PowerShell 3.0 scripting background.

Certifications in Microsoft tools and technologies.

ITIL Knowledge and ITSM Tools


Regards,
Raju Nimoji
614-973-6757, Ext9557


Job Requirements


Hi There,

I hope you are doing well. My name is Raju, represent Halcyon solutions Inc., We are OH, USA based US staffing, Training and Development  companies. We have an urgent requirement with one of our esteemed customers which is expected to be fill immediately. The detail job description is given below for your review, please take a look and let me know how we can move further.

Service Desk Analyst 

Columbus, OH

6-12+ months


Need Mandatory Requirements/Time 

8 total years I.T experience.

4 Years SCCM or SMS like experience

8 years customer service experience

10 Years Troubleshooting experience

4 years knowledge of networking technologies to including PING, NETSTAT, DHCP, DNS, and NSLOOKUP.

5 years’ experience with Active Directory including tools like ADUC.

Contributes to continuous process improvements to increase the efficiency of section.

Excellent communication skills both written and oral. 

Need Desired Skills/Time           

4 Years PowerShell scripting experience in a production environment

Certifications A+ series

Certifications in Microsoft

PowerShell 3.0 scripting background.

Certifications in Microsoft tools and technologies.

ITIL Knowledge and ITSM Tools


Regards,
Raju Nimoji
614-973-6757, Ext9557