Operations Manager

Company: Mattress Firm ( Learn More )

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General Information
US-ME-Portland
N/A
4 Year Degree
Full-Time
At least 2 year(s)
Not Specified
True
False
Job Description Founded in 1986, Mattress Firm, Inc. has grown to become one of the largest and fastest growing specialty retailers in the country. We currently operate over 1000 stores in around 50 markets nationwide... and we're growing! With a strategic growth plan in place, Mattress Firm will nearly triple in size over the next 5 years.

Consistent with that rapid growth, we are currently looking for motivated operations manager to join our NH/ME Operations Team.

Position summary: Responsible for operating the Distribution center within the established policies and procedures of the company. Works in cooperation with the District Sales Managers to maximize sales and provide exceptional service to our customers.  

Duties and Responsibilities include, but aren’t limited to:

  • Works with Regional Operations Manager to create budgets that achieve the operating and profit goals of the company
  • Reviews P/L’s with ROM and makes adjustments if necessary to achieve budget goals
  • Re-orders inventory to maximize sales, bases quantity and item decisions on historic results and future sale events. 
  • Communicates weekly with District Mgr. to have knowledge of future sales events
  • Continually searches for opportunities to improve efficiencies and improving customer service
  • Completes projects assigned by the ROP within the time frame requested
  • Develops assistant manager to have the skills to manage when left in charge
  • Is responsible for inventory control and other assets of the company
  • Supervises the inventory process
  • Schedules weekly inventory cycles
  • Cooperates with Loss Prevention on audits
  • Coaches delivery drivers (contract or employees) on their processes to provide the best customer service 
  • Maximizes employee/contractor drivers to increase delivery potential and cost efficiencies    
  • Makes sure sufficient delivery crews and vehicles are available at all times
  • Promotes “Same Day” deliveries to maximize our operational advantages over our competition
  • Reviews payroll for accuracy; employee and contractor’s
  • Communicates with Human Resources on all employee issues regarding discipline or termination prior to reacting with the employee
  • Sends all required documents to accounting when scheduled
  • Responsible for the physical condition of equipment and building
  • Has a knowledge of OSHA laws and complies with all safety procedures
  • Trains and develops the staff to be successful in completing their job descriptions  
  • Completes performance appraisals of staff
  • Prepares schedules for the staff
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    Skills required: 

  • Leadership- must be capable of motivating others to achieve their highest potential
  • Communication – gives clear direction either verbally or written
  • Delegation – uses staff to complete projects, assigns task and monitors expectations.   
  • Organizational – completes task on time, follows established policies and procedures
  • Professional – exhibits a courteous, conscientious and business demeanor while interacting with co-workers and vendors. Accepts responsibility for the current results of the department. Does not blame others for the lack of success, gives praise when appropriate.
  • Ethical – displays the highest professional standards of conduct 
  • Financially responsible - searches for cost saving measures, understands the importance of working within budgets
  • Labor laws – has knowledge of basic labor issues, works with the Human Resource department to insure compliance within the department. 
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    Supervisory Responsibilities:

    Directly supervises 1 – 2 assistants and a staff between 2-15 employees. Performs duties based on the established policies and procedures of the company.

     

     

    Full-time employees of Mattress Firm are eligible for the following great benefits:

  • Full medical, dental, vision & life insurance
  • 401k
  • Paid vacation & personal time off
  • Employee incentive pricing
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    Mattress Firm remains dedicated to making our company a GREAT place for GREAT people to work!

    Job RequirementsEducation/Experience:

    Four year degree or 2 years management in the distribution/transportation industry, a combination of education and non-supervisory work experience of 4 years could substitute either requirement

      

    Other skills required:

    Must be skilled in language, grammar and math. The position requires knowledge of computer skills to perform many responsibilities; this includes Excel, Word

    Physical requirements:

    While performing the duties of the position a certain amount of physical labor is required. Employee must be capable of lifting and/or move upwards of 100 pounds.

    Other requirements:

    Position may require limited travel to meetings, conferences and training opportunities. Pre-employment background and drug screen required.

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