L2 Desktop Support Technician

Company: A3 Solutions, Inc. ( Learn More )

General Information
US-KY-Hurstbourne
$14.00 - $15.00 /Hour
Not Specified
Contract to Hire
Not Specified
Not Specified
False
False
Job Description L2 Desktop Support Technician Louisville, KY Contract - to - Hire
  •      Dell & IBM certified or comparable experience 
  •  A+ certified or comparable experienc
  • Must have at least three years of experience supporting PC hardware and software.
  • Must have a strong working knowledge of Desktop OS 7 / 8 
  •  Working knowledge of Active Directory 
  •  Must be able to work with minimal supervision 
  •  Must have good communication skills and be able to work professionally with internal and external clients Daily responsibilities include: 
  •  Service Now Tickets o MS Office o Drive Encryption Software o Email - PST/Login o Internet Explorer o Password resets o Printers 
  •  PC builds • Windows 7 / 8 support • GE Core Image support 
  •  Process warranty replacement cases • Acceptance testing for new core loads 
  •  Data transfer for new deployments • Documentation 
  • Training • Escalation point for Help Desk • Support Cisco Anyconnect client VPN installation, troubleshooting 
  •  Support Duo authentication setup/configuration for Cisco VPN

  • If you are currently available, and interested in hearing more please reply to this AD with current resume, and we will follow up.

    *A3 Solutions an Onin Group Company is an equal opportunity employer.

    A3 Staffing Solutions

    972-247-4100

    [Click Here to Email Your Resumé]

    Job Requirements L2 Desktop Support Technician Louisville, KY Contract - to - Hire
    •      Dell & IBM certified or comparable experience 
    •  A+ certified or comparable experienc
    • Must have at least three years of experience supporting PC hardware and software.
    • Must have a strong working knowledge of Desktop OS 7 / 8 
    •  Working knowledge of Active Directory 
    •  Must be able to work with minimal supervision 
    •  Must have good communication skills and be able to work professionally with internal and external clients Daily responsibilities include: 
    •  Service Now Tickets o MS Office o Drive Encryption Software o Email - PST/Login o Internet Explorer o Password resets o Printers 
    •  PC builds • Windows 7 / 8 support • GE Core Image support 
    •  Process warranty replacement cases • Acceptance testing for new core loads 
    •  Data transfer for new deployments • Documentation 
    • Training • Escalation point for Help Desk • Support Cisco Anyconnect client VPN installation, troubleshooting 
    •  Support Duo authentication setup/configuration for Cisco VPN

    If you are currently available, and interested in hearing more please reply to this AD with current resume, and we will follow up.

    *A3 Solutions an Onin Group Company is an equal opportunity employer.

    A3 Staffing Solutions

    972-247-4100

    [Click Here to Email Your Resumé]