Schedules all outpatient Radiology/Imaging examinations using the Computerized Radiology Information System Scheduling Module. Responds appropriately to all telephone inquires, from patients, physicians? offices, and outside facilities in a courteous and professional manner. Maintain examination room resource schedules to ensure that department scheduling exam requirements are met. Collects and processes accurate patient demographics, and clinical information pertinent to the requested exam as per the Radiology Imaging Department policies and procedures. Strong organizational and communication skills, both oral and written required. Excellent Customer Service skills required.
Education: Associates degree or Equivalent
Experience: Prior Radiology examination scheduling experience strongly preferred.
Minimum (3) years job related experience.
Skills: Strong Medical Terminology, Software Application and knowledge of Window Based Applications, Excellent Interpersonal and Customer Service Skills. Excellent Communication and Spelling Skills.Typing 50/wpm Ability to effectively address multiple phone lines simultaneously.
Reasoning: Ability to logically define and address problems, collect data, establish facts, and draw valid conclusions. Ability to maintain a professional presence in a very busy environment. *CB*