Help Desk Technician

Company: Robert Half Technology ( Learn More )

General Information
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Job Description Ref ID: 02000-9501067398

Classification: Account Executive/Staffing Manager

Compensation: DOE

Robert Half Technology is hiring for a Help Desk Technician to work in Baltimore on a contract to full time basis. Please apply by emailing your resume to [Click Here to Email Your Resumé]. In this position, you will support employees and their macOS computers, someone who will have aspirations to continually grow and own the day to day operations of the helpdesk. Responsibilities • Be the front-line on our internal helpdesk for employee-facing requests • Positively impact our existing team's day to day on Tier 1 issues • Own new computer deployments and employee Active Directory account management • Manage IT inventory of hardware, peripherals and software licenses
Job Requirements•1+ years of relevant work experience •Expertise with Mac OS X, specifically the most recent iterations of 10.9-10.10 •Strong hardware and Mac OS X troubleshooting skills •Familiarity with Aruba / Juniper / Palo Alto network stack •Familiarity with routing, switching, and wireless systems •Familiarity with Microsoft Server 2012 and Active Directory •Familiarity with Adobe CC and video production processes •Knowledge of video software workarounds and common video compression issues and techniques •Familiarity with JAMF

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

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