Entry-Level Customer Support Repair Specialist

Company: Volt ( Learn More )

General Information
$14,000.00 - $15,000.00 /Year
Not Specified
Not Specified
Not Specified
Job Description

Entry-Level Customer Support Repair Specialist

Volt is currently hiring 4 people to work in the capacity of a specialized device repair team in the Farmington, CT area. This will be a part-time position for a 6 to 9 month long project. If you like working with your hands, have an interest in mobile devices, and enjoy knowing how things work, this could be a great position for you!

The Technical Repair Specialist performs specific functional troubleshooting and repair skills with a focus on iPhone. After conducting a targeted analysis, the Technical Repair Specialist performs repairs on iPhones as required.


  • Successfully complete training course for specific device repair process.
  • Troubleshoot, diagnose, and perform specific repairs of iOS devices.
  • Record all repairs accurately to maintain service and inventory part accuracy.
  • Develop product knowledge and research required information using all available tools and resources.
  • Perform additional support like check-in duties or service functions as needed.

  • Desired Skills

  • Familiar with or certified to repair iOS devices.
  • Ability to listen and provide feedback and guidance to others.
  • Ability to analyze and solve technical problems.
  • Ability to work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines and pressure.
  • Proven success in team environments demonstrating shared responsibility and accountability with other team members.
  • Excellent verbal communications skills with ability to tailor communication and style to differing audiences.

  • Schedule Requirements

  • Must be able to work during retails hours (between 10am and 10pm, Mon-Sun)
  • Will work 5 hour shifts; work week will be between 25-30 hours per week
  • Pay Rate - $15 per hour

    Volt is an Equal Opportunity Employer.

    Job Requirements