Systems Analyst: Retail Network Provisioning

Company: eXcell ( Learn More )

General Information
Not Specified
At least 2 year(s)
Not Specified
Job Description

Did you know that our employee benefits start on the first day of employment? Join eXcell and enjoy our generous, DayOne Benefits (SM)!
Systems Analyst Summary and Mission:

  • Contributes to corporate success by executing against process and technology solutions in support of Retail Network Voice and Data Provisioning initiatives
  • Plans, coordinates, tracks, and ensures that phone and data lines are provisioned and installed in retail stores
  • Reviews and approves invoices for new store and remodel activity from vendors
  • Reviews with procurement if necessary
  • Summary of Experience:

  • Advanced telecom / network provisioning support role: 2 years
  • Help desk, client services, or customer service: 2 years
  • Advanced WAN and LAN cabling support: 1 year
  • Experience with Incident and Inventory Management systems: 2 years
  • Retail network or POS support experience a plus
  • Project management experience in an information technology environment: 1 year
  • Job Requirements

    Required Knowledge, Skills and Abilities:

    • Ability to communicate clearly and concisely, both orally and in writing
    • Ability to deliver excellent customer service
    • Strong attention to detail and organizational skills
    • Strong technical aptitude and problem solving skills
    • Project management skills, including measurement, reporting and financial analysis
    • Ability to meet deadlines in a fast-paced environment
    • Ability to manage multiple internal and external people resources, schedules, and priorities
    • Knowledge of computer systems, including operating systems, problem management tools, networking architecture and industry standards, system management and configuration tools, and system tools use and configuration
    • Knowledge of retail store infrastructure, store and data center operations, and telephony network systems
    • Knowledge of personal computer hardware and software

    W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **eXcell™ Supports Equal Employment Opportunity** eXcell™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit

    * * * Local Candidates Only * * * Relocation assistance is not on offer.