Application Specialist - Accounting

Company: Kforce Technology ( Learn More )

General Information
US-NY-New York
$80,000.00 - $120,000.00 /Year
Not Specified
Not Specified
Not Specified
Job Description


Kforce has a client seeking an Application Specialist - Accounting in New York, New York (NY).Summary:The Application Specialist's role is to ensure efficient software operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving escalated end user help requests. You will be responsible for working with the business to design, develop, implement, integrate, and support the firm's applications. This person is also responsible for defining, documenting, and implementing best practices and standards.Responsibilities Including:
  • Assist with the maintenance of all business applications including regular updates, major version releases, new installations, and bug fixes where needed
  • Troubleshoot, resolve escalated application incidents and problems; this includes acting as a point of escalation for support problems and incidents that are not able to be resolved by the Help Desk
  • Work directly with IT and management on new implementations and various project work
  • Assist and work with users with finding ways to utilize software and technology more effectively and securely
  • Evaluate/test new software and business solutions
  • Act as escalation point and mentor for junior level staff, providing direction and guidance when necessary
  • Evaluate/test new software and business solutions
  • Ensures data security and integrity for all firm applications
  • Continually audit and monitor systems for deficiencies and perform necessary maintenance as required
  • Exercise independent judgment to analyze and diagnose application related problems and issues
  • Assist in application training of existing users and new employees
  • Explore new solutions, including testing, design, modifications, and deployment required to meet the firm's business requirements
  • Job Requirements


    • Bachelor's degree in Business Administration, Information Technology, Accounting, Finance or related field or equivalent combination of education and/or work-related experience
    • Minimum of 5 years of relevant job experience, ideally with prior experience working within the Accounting industry
    • Knowledge of Tax and Assurance practices and workflows
    • Experience with building dashboards or a deep understanding of Business Intelligence - how critical
    • In-depth knowledge of IT with an expertise in Accounting tax and audit
    • Advanced knowledge and applications troubleshooting with Accounting Industry specific applications such as CCH Engagement, CCH Axcess Tax, GoFileRoom, FirmFlow, Sureprep, PPC, CCH Knowledge Coach
    • Must be able to learn and understand business processes as they relate to application usage, internal controls, security and technology
    • Strong customer service skills
    • Strong project management, verbal and written communication skills and customer service skills
    • Ability to oversee large scale projects with detailed designs and document business processes and procedures to coincide with project and firm expectations
    • Ability to work with minimal supervision and take ownership of problems and/or issues and ensures timely resolution
    • Exhibit strong analytical, troubleshooting and organization skills
    • Able to work both independently and as a member within a team environment
    Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.