Work At Home - Licensed Insurance Agent (Life & Health)

Company: Sutherland ( Learn More )

General Information
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Job Description

Job Description

We’re now
hiring Life and Health Insurance
Advisors who are friendly, sales-minded, down-to-earth and willing to go
above and beyond to satisfy the needs of our customers.

is a full-time, permanent opportunity offering competitive pay, health benefits, paid top-notch
training, promote-from-within advancement opportunities, and employee
recognition programs.

Your goal:

To exceed
client and company expectations by answering inbound calls to provide
outstanding customer service and sales support.

Like the sound
of it? Then keep reading!

Sutherland’s Work-At-Home division is currently hiring for
customer-focused individuals just like you!

Note! These full-time positions are 100% work-from-home and
are only available to residents of the contiguous United States.

is the job for you if:

  • You can
    gather vital information necessary to offer a quote while thoroughly
    answering questions and setting proper expectations regarding products and
    the sales process.
  • You are
    highly driven and sales minded.
  • You can
    manage outbound follow-up calls to qualified prospects.
  • You can
    cultivate strong relationships with customers by consistently using the
    prescribed sales process.
  • You are
    detailed-oriented and can verify the accuracy of supporting employment,
    down payment, appraisal, and financial documentation received.
  • Don’t have your Life and Health insurance
    license? Not to worry – you will receive unmatched
    support to help pass your licensing exams before your first day.

    this describes you down to your core, then we want you on our team!


    give you the opportunity to showcase your superior customer support and sales
    minded mentality, while developing your expertise in all aspects of customer
    service and sales. We’re looking for dynamic, outside-the-box thinkers with the
    individual initiative to do everything possible to ensure that every customer
    is beyond satisfied.

    Our most
    successful candidates have:

  • Passion for
    the customer and the customer’s experience
  • Thrive in a sales
    driven environment
  • The ability
    to recognize and respond to customer needs and demonstrate sincere
    commitment to resolving those needs
  • A
    demonstrated ability to perform at a high level, with a strong aptitude to
    adjust to change
  • Excellent
    verbal and written communication skills; proficient reading skills to
    analyze, interpret, and address customer needs
  • The ability
    to handle multiple tasks simultaneously, including offline or special
    project work
  • Flexibility
    to work additional hours, if needed
  • Basic PC
    keyboarding skills (30+ WPM), basic Microsoft Office experience (Outlook,
    Word, Excel)
  • High School
    diploma or GED

  • Sutherland is on the lookout for the best in class. Are you wondering if you have what it takes to be the best? Better yet, do you already know you’re the best? 

    We want to hear from YOU!

    Working from home is easiest when you are equipped with everything that you need! You must have:

  • Excellent
    Internet connectivity:
  • Access
    speeds of 1 Mbps upload and 5 Mbps download – the faster the better!
  • *Wireless
    and/or satellite Internet Service Providers are not compatible with our
  • Productive
    work environment:
  • In-house
    network, and a hard-wired Internet connection capable of continuously
    supporting outstanding call quality and high-speed response rates.
  • A
    quiet and distraction-free, secure place to work.
  • A computer
  • 1.6
    Ghz Dual Core processor (the faster the processing environment, the
  • 2
    GB RAM
  • 10
    GB available hard drive space
  • One
    or more available USB ports (2.0 or greater)
  • Sound/audio
  • Windows
    7, Windows 8, Windows 8.1, or Windows 10
  • 1
  • A headset to
    use for training and meetings that is/has:
  • USB
  • Dual
  • Noise-cancelling
  • *Preferred:
    Logitech USB H570e, Jabra UC Voice 150, or Microsoft Life Chat LX-6000
    for Business
  • Sutherland
    will provide you with:
  • A
    hard phone to take calls
  • A
    headset to use with the hard phone
  • A
    second monitor (this program requires two)

  • Schedule and Training Options

    There are two shift
    windows available to choose from and you must be available to work during those
    time frames. (Times listed are in Eastern Time.)

  •         Morning
    Shift: Monday-Friday from
    8:00am-6:00pm; Saturday from 9:00am-5:00pm; Off on Sunday. Select a second day
    off on either Tuesday, Wednesday, or Thursday. Training will run from March 19 –
    April 20; Monday – Friday between the hours of 9:00am – 6:00pm. Training is
    100% mandatory to attend in its entirety.
  •         Evening Shift: Monday-Friday from
    12:00pm-10:00pm; Saturday from 9:00am-5:00pm; Off on Sunday. Select a second
    day off on either Tuesday, Wednesday, or Thursday. Training will run
    from March 19 – April 20; Monday – Friday between the hours of 1:00pm – 10:00pm.
    Training is 100% mandatory to attend in its entirety.
  • Sutherland is a
    drug free workplace, including our work-from-home positions.

  • Job Requirements