It is the primary responsibility of the Administrative Assistant II to provide administrative support for the Executive Office, including organizing and maintaining department files, and providing information to callers. All duties are to be performed in accordance with the department and property policies, practices and procedures.
• Answers telephones and gives information to callers, take messages, or transfers calls to proper individuals• Greets visitors or callers, and handles their inquiries or directs to them to the appropriate persons according to their needs• Arranges and coordinates all executive reservations and ensures proper amenities are prepared before arrival• Creates and maintains paper and electronic files, databases and documents• Researches and prepares daily casino news clips for distribution to executives using a variety of research methods• Performs routine administrative tasks; distributes customer letters/feedback to appropriate departments and logs all complaints for executive review; receives and distributes department mail; orders and stocks all office supplies• Assists Assistant to the President or Executive Assistants with special projects as needed• Prepares and audits designated Directors expense reports for credit card usage against receipts and invoices for accuracy• Performs other duties as assigned
• High School diploma or equivalent• One (1) years of experience in a related position
• Excellent written communications skills• Strong organizational skills with attention to detail and quality• Proficiency in Microsoft Office and other relevant software• Ability to effectively prioritize tasks• Excellent customer service skills• Interpersonal skills to effectively communicate with all business contacts.• Ability to effectively communicate in English, in both oral and written forms.