Executive Director, Operational Improvement

Company: CHRISTUS Health. ( Learn More )

General Information
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Job Description Description

The Executive Director for Operational Improvement is responsible for managing a comprehensive and prescriptive change management program to validate financial improvement through operational efficiency and revenue growth for all regions in the CHRISTUS Health Operations Group (Louisiana/Southeast Texas). The Director supports a culture of continuous operational change management and improvement through collaboration with Group and Regional leadership teams.


A. Education/Skills

  • A Bachelor's degree required; clinical degrees in areas such as nursing, pharmacy or physical therapy are acceptable.
  • A Master's degree required, preferably in Business Administration (MBA) or Healthcare Administration (MHA) or Industrial Engineering;
  • Exceptional verbal and written (including presentations) communication skills required;
  • High personal, ethical, and professional conduct.
  • Excellent quantitative and analytical skills;
  • Strong grasp of business and financial principles;
  • Strong problem solving skills;
  • Excellent interpersonal skills;
  • Ability to serve as productive member and leader of team;
  • Ability to develop and present complex concepts to large audiences;
  • Excellent computer skills, including word processing, MS Excel, database, graphics, and other relevant software.
  •  B. Experience

  • Prior leadership experience with an organization in a performance or organizational improvement role with track record of success is required; leadership/supervisory experience (director level or above) in healthcare setting may be substituted.
  • Demonstrated effectiveness in managing and directing departmental operations and human resources, including performance evaluation, training, and professional development.
  • Previous experience in high-level project management is required along with demonstrated effectiveness in consulting, negotiating and problem solving.
  • Professional experience collaborating with essential business partners and a track record of successfully managing professional relationships, finding common ground, and building commitment around a shared agenda with hospital leaders, including physicians.
  • A strong knowledge of, and experience with budgeting, financial management, and hospital operations.
  • Job Requirements