Sr Consultant L2 Storage Operations Associate Resident With Bridgewater Associates

Company: Apex Systems ( Learn More )

General Information
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Job Description

Our customer is seeking a L2 Storage Operations Associate. This individual will be an information technology professional responsible for the deployment of storage infrastructure, meeting the day to day operational goals of the group, as well, as expanding and enhancing the technical capabilities and service offerings. This includes handling requests and incidents, problem resolution, and lifecycle management. The Storage Operations Associate is also responsible for contributing to defining and creating our future state storage technology and services while providing stable, predictable, and scalable enterprise storage and backup solutions. Through these experiences, the Associate will gain exposure to and training in IT storage management, automation frameworks, and a broad set of technologies across the entire technology infrastructure, including but not limited to virtualization technologies and IT Service Management.

Title: L2 Storage Operations Associate

Job Location: Norwalk, CT


  • Maintaining an understanding of deployed solutions, potential issues, requirements, and service gaps
  • Assuring solutions are aligned with business objectives for resiliency, disaster recovery, and regulatory compliance
  • Creating standard operational procedures and knowledge base for the solutions
  • Managing standard service requests within SLAs
  • Provide coverage for incidents and troubleshooting of problems
  • Testing and implementing upgrades
  • Assessing current operational processes and technology
  • Learning new processes, policies, procedures and technologies
  • Enhancing service capability through optimization and expansion
  • Participating in strategic planning and working closely with the Engineering team to implement and continuously improve storage services
  • Establishing and maintaining vendor relationships with leading technology and solution provider

  • Qualifications:

  • At least 5 years of experience in relevant technologies, including experience managing enterprise storage environments
  • Experience implementing storage solutions with deep knowledge of fiber attached (FC) storage, SAN fabrics, and network attached storage (NAS). Considerable experience with EMC VMAX, Pure, NetApp, Netbackup and supporting technologies is required
  • Basic understanding of dependent server, application, and networking technologies including Cisco UCS, Cisco Nexus, MS Windows, MS SQL, Linux, and VMware.
  • Experience with technologies such as disk-based backup, replication, FCoE, flash-based storage, and clustered file systems is desired
  • Must be able to work well in an ambiguous and changing environment
  • Open to giving and receiving direct feedback in an environment where people are encouraged to challenge peers and management of all levels
  • Excellent communication skills
  • Preferred Experience

  • Familiarity with cloud and hybrid cloud technologies is a plus
  • Experience with automation of manual processes using Python, Perl, PowerShell
  • Experience working in a dynamic, fast-paced environment
  • Experience supporting technology in a large scale enterprise environment
  • Datalink helps Fortune 500 and mid-tier enterprises transform their data centers to meet tomorrows IT challenges today.
  • From recommending ways to bridge the gap between IT and user expectations, to implementing advanced technologies like ITaaS and cloud, to providing robust managed services and technical support, we make IT relevant - standardizing, optimizing, and managing how business gets done.

  • Job Requirements