Technical Analyst / RLI

Company: Kforce Technology ( Learn More )

General Information
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Job Description


Kforce has a client in search of a Technical Analyst / RLI in Indianapolis, Indiana (IN).Essential Job Duties:
  • Ensure referral lab data quality
  • Manage the flow of order and result files
  • Monitor and respond to email communication including the team distribution list
  • Define, modify, and close projects in the RLI database application
  • Maintain and distribute Referral Lab-specific documents
  • Perform manual resulting as needed
  • Represent Referral Lab Interface (RLI)
  • Liaise between External Data Resulting Services (EDRS) and Referral Laboratory contacts
  • Interact with Investigator Support to resolve queries
  • Consult Medical Affairs as needed
  • Collaborate with Project Managers and Technical Administrators, proactively and reactively regarding study questions
  • Manage and resolve issues within Specimen Management
  • Initiate data changes to Data Revision Center and revise all non-compliant requests
  • Partner with other Covance departments and provide support and process improvements as needed
  • Ensure client service globally
  • Support peers by sharing technical knowledge and customer service skills
  • Provide coverage for peers as needed globally
  • Maintain continuous learning objectives
  • Complete on-boarding training
  • Participate in client's Corporate training
  • Complete mandatory QA training sessions
  • Attend mandatory meetings
  • Participate in job-shadowing or inter-departmental development opportunities
  • Participate in on-going training initiatives regarding process and systems changes and/or updates
  • Complete advanced training for continuing development
  • Support department training as needed
  • Ensure compliance with departmental guidelines and company standards
  • Manage training folders and update documentation as needed
  • Review standard operating procedures and other documents in a timely manner
  • Update departmental metrics tools
  • Provide monthly reports to management
  • Job Requirements


    Candidates qualifying for this position will have similar experience along with the skills and abilities to perform the duties mentioned. Any relevant education and/or training will be considered a plus.Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.