Help Desk Analyst I

Company: Robert Half Technology ( Learn More )

General Information
US-IA-West Des Moines
Not Specified
Not Specified
Not Specified
Job Description Ref ID: 01500-0010250972

Classification: Help Desk/Tech Support I

Compensation: DOE

Robert Half Technology is hiring for a growing company, looking for a Help Desk Analyst to support local and field users. You will thrive at solving problems in a dynamic and rapidly-changing work environment as a Help Desk Analyst. Because this Help Desk Analyst role is very visible within the company, you will have the opportunity to make a positive impact on the department and organization. This Help Desk Analyst role is based in the West Des Moines, Iowa area and is a long term temporary-to-fulltime opportunity. Reach out to [Click Here to Email Your Resumé] or 515.282.6876 How you will make an impact - Provide solutions and follow up on technical help tickets submitted via phone, email, and walk-ups - Provide IT assistance for operating systems, productivity software, and a variety of other software applications used internally - Troubleshoot recurring technical issues and suggest solutions to address the root of the problems - Independently investigate and implement solutions to technical issues
Job Requirements- Strong problem-solving skills - Firm grasp of basic networking concepts - Information technology experience - Experience in user administration and bug fixing in a client server environment - Background in installing and configuring operating systems, networked and local printers, and business applications - IT support ticketing system experience desired

Technology doesn't change the world. People do.

As a technology staffing firm, we can't think of a more fitting mantra. We're extreme believers in technology and the incredible things it can do. But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies

The intersection of technology and people — it's where we live. Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies. Whether you're looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology. We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job. And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888.674.2094 to learn more about this position.

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