The Truckload (TL) Supervisor I monitors UPS Freight (UPSF) Truckload truck shipments, and daily driver operations. He/She generates electronic data interface and transportation operating system (i.e.,TMW) reports and analyzes dedicated contract carriage (DCC) load weight, miles driven, and back haul (i.e., return trip) revenue to maximize equipment usage. This position monitors DCC and transactional load weight operations and manages service issues (i.e., late deliveries, damages, proof of delivery, lost freight, rate issues, and special requirements). He/She supervises safety, regulatory compliance, and daily operations of load pick-up and delivery. This position ensures on time service, safety, and compliance with federal regulations (e.g., Department of Transportation [DOT], etc.). He/She supports driver administrative needs, including payroll, equipment repair, customer service, and scheduling. This position supervises hourly employees within the department.
The TL Supervisor I reviews DOT regulations (e.g., driving limits, etc.) to remain in compliance with requirements, as well as compiles driver availability logs to monitor hours and gauge remaining drive time. He/She gathers and manages input of delivery data from trip reports to create, analyze, and interpret customer reports. This position prepares key performance indicators to present to customers at periodic reviews, as well as determines employees’ training needs to produce continuous development plans.