Centerpoint Medical Center - Patient Access Director

Company: Parallon Business Solutions ( Learn More )

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General Information
US-MO-Independence
N/A
4 Year Degree
Full-Time
At least 5 year(s)
Not Specified
False
False
Job Description

Job:  Finance Acctg Billing Claims & Revenue

Parallon Richmond Shared Services has the following opportunity available at Centerpoint Medical Center.  Patient Access Director GENERAL SUMMARY OF DUTIES - The Director of Patient Access is responsible for the daily operations of all functions and serves as the liaison between the Service Center and the facility. TheDirector of Patient Access integrates the department’s services with the hospital’s primary functions,develops/implements policies and procedures that guide or support service, assesses and improvesdepartment performance, and ensures orientation and continuing education of departmental staff. As theleader, this person may recommend resources/space needed by the department and may participate in theselection of outside services. They serve as a key promoter of the Service Center, which strives to meetand exceed the needs of its customers.

  

 

 

 

 

DUTIES INCLUDE BUT ARE NOT LIMITED TO:

  • Oversee facility operations of Patient Access functions (e.g. pre-registration, benefit verification, preauthorization,admission/registration, service pre-payment, etc.) to ensure daily operations aremaintained according to standard
  • Serve as the primary liaison between the PAS and the Facility
  • Maintain and promote good customer relations with facility management, physicians and physician office staff
  • Review Patient Access performance to ensure timeliness, accuracy, compliance and standard fulfillment as defined in PAS Service Level Agreements
  • Inform Regional Patient Access Director of any significant issues in the Patient Access area (e.g., Preregistration delays, pre-authorization backlogs, etc.)
  • Stay abreast of regulatory requirements and company compliance policies, ensuring timely staff education
  • Inform staff of relevant changes and developments in payer requirement
  • Ensure quality review measurements are in place
  • Facilitate implementation and monitoring of standard master files, processes, reporting and education programs
  • Oversee management of Patient Access personnel, providing recommendations for hiring, promotion, salary adjustment and personnel action where appropriate
  • Develop specific objectives, budgets, and performance standards for each area of responsibility
  • Identify and implement process improvements to lower costs and improve services to facility customers
  • Perform staff reviews and prepare performance documents for direct reports
  • Recommends sufficient number of qualified/competent staff.
  • Determines staff qualifications and competence. Develops and maintains accurate initial and annual competency checklists, and initiates completion of initial and annual competency attestation forms.
  • Actively seeks ways to control costs without compromising patient safety, quality of care of the services delivered.
  • Attends in-service presentations, and complete mandatory education week including, but not limited to, infection control, patient safety, quality improvements, MSDS and OSHA Standards.
  • Demonstrates knowledge of occurrence reporting system and utilizes system to report potential patient

     

     

     

    • Job RequirementsEDUCATION

    Bachelor's Degree in Business or related field

    Equivalent work experience may substitute degree requirement

    EXPERIENCE

    Patient Access experience

    Minimum 5 years management experience

    Experience in healthcare provider finance operations or similar service environments required

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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