Bank Customer Service/Call Center Position $13-$14 Full Time

Company: Manpower ( Learn More )

General Information

Location:	US-HI-Honolulu
Base Pay:	$12.00 - $14.00 /Hour
Req'd Education:	High School
Employee Type:	Full-Time
Req'd Experience:	None
Req'd Travel:	Not Specified
Manages Others:	False
Relocation Covered:	False

Job Description Banking Call Center PositionFull TimeDirect HireJOB REQUIREMENTSMust have1. Demonstrated problem solving skills and negotiation abilities in acustomer service context2. Excellent listening skills3. Strong phone skills are essential.a. Verbal and vocal quality essential for good telephone techniques 4. Basic math skills5. Basic PC, Internet navigation and keyboarding skills6. Comfortable sitting at a PC for extended periods of time7. Ability to type while talking on the phone8. Ability to communicate effectively with a wide range of peoplecalmly and pleasantly9. Ability to control stress, diffuse issues in stressful situations10. Ability to work independently11. Ability to work in a restricted work setting with little to no flexibility to move about freely in the departmentPREFERRED SKILLS AND ABILITIES1. HS diploma or equivalent2. Minimum two year with each prior employer 3. No questionable reasons for leaving4. One year work experience in a structured environment where goalshad to be met regularly5. Pleasant demeanor, positive attitude toward learning6. Patience to deal with frequent changes7. Ability to work in a fast paced environment with high volume ofinbound calls8. Ability to respect co-workers, management and customers9. Ability to follow specific instructions and use it effectively toenhance knowledge and skills10. Able to work a flexible schedule, may work weekendsJOB ACCOUNTABILITY 1. Ability to answer a high volume of calls from customers, quicklyidentify issues, research resolutions, recommend and make quick decisions 2. Ability to do more than one task at a time without losing focus 3. Ability to meet individual performance goals• * * * * * * *Will phone screen and will need to attend class at the Dillingham location. Must past two assessmentsPlease contact Manpower at 808-524-3630 ASAP and respond with your resume

Job Requirements

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