Home Care Liaison

Company: Life Care at Home ( Learn More )

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General Information
US-UT-SALT LAKE CITY
N/A
4 Year Degree
Full-Time
At least 2 year(s)
Road Warrior
False
False
Job Description

The Home Care Liaison (HCL) is responsible for the overall census growth of the agency through the development, implementation, and evaluation of the agency marketing plan.

  • Daily travel from site to site per company needs
  • Participates in the development and implementation of the strategic marketing plan
  • Develops and maintains strong and effective working relationships with referral sources
  • Commitment and ability to meet goals for referrals, admissions, revenue, and expense control
  • Effectively and positively represents the services and programs of LCAH
  • Implements education programs designed to increase awareness of LCAH and generate referrals
  • Participates effectively in the coordination and transition of patients to home care services
  • Conferences effectively with external case managers and/or medical reviewers to clarify home care eligibility for non-Medicare patients
  • Performs strategic assessment of external environment
  • Orients new associates in their responsibilities in marketing the agency, including field rides and mentoring
  • Meets with or calls all patients prior to admission
  • Performs marketing analysis and establishes a sales strategy for business development with referral sources
  • Supports Life Care's mission and values

    • Job RequirementsEDUCATION and EXPERIENCE

    • Bachelor's degree in Marketing, Business, or related field preferred; or LPN/RN with extensive case management and/or discharge planning experience; or PT/OT/ST
    • Familiarity with professional community preferred
    • One or more years of sales experience with proven results; prior experience in healthcare setting preferred

    SPECIFIC REQUIREMENTS

    • Excellent oral and written communication, interpersonal and presentation skills
    • Able to manage a territory with multiple sites and diverse customers
    • Knowledgeable of admissions and home care practices and procedures as well as the laws, regulations, and guidelines governing eligibility and admission requirements for home care
    • Self-motivated, goal-oriented, and able to work independently
    • Reliable transportation to travel per company needs
    • Availability for overnight travel to attend meetings, training sessions, and conferences as needed
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