HIRING EVENT - Home Appliance Repair Techs (Fredericksburg, VA)

Company: A&E Factory Service ( Learn More )

General Information
US-VA-Fredericksburg
N/A
None
Full-Time
None
Not Specified
False
False
Job Description THURSDAY, JANUARY 10, 2013 from Noon-7PM @ the Sears Retail Store in the Spotsylvania Mall, 100 Spotsylvania Mall, Fredericksburg, VA 22407. Please call 407-551-5886 or e-mail [Click Here to Email Your Resumé] for more information.ONE DAY HIRING EVENT! Please bring your resume and be prepared to TEST and INTERVIEW with HIRING MANAGERS! Please allow 3-4 hours to complete the entire process. Apply online to this job posting prior to arriving.1+ years of direct repair experience preferred. Valid driver's license required. Qualified applicants must be able to successfully complete the selection process.NOW HIRING for Fredericksburg (including Fredericksburg City, Spotsylvania County, Louisa County, Stafford County, Orange County) and all surrounding areas. Positions also available in Richmond for candidates living in those areas.Sears technicians diagnose and repair residential home appliances including washers, dryers, ranges, ovens, microwaves, and dishwashers. All repairs are done on-site in the customers home. Sears technicians are provided with vans, laptops, parts, tools, and uniforms. They also have the option to begin and end their day from home.These positions provide timely and quality repairs of customers products while maintaining high customer service. Additionally, technicians promote and sell additional products and services that directly impact the profitability of the company.We look forward to seeing you there!!!
Job RequirementsTo provide the proper customer focus, the In-Home Service Technician must:•Work as a dedicated team member to ensure fast, flexible and expert service to every customer•Demonstrate a sense of urgency to meet customer time commitments•Successfully complete all Technician II training elements within required timeframes•Meet key performance metrics and/or productivity goals as defined by the business•Provide knowledgeable and courteous repair service•Continuously look for methods to improve business performance and enhance the customer experience•Follow the Value Added Services Process (i.e., selling extended warranties, water filters, etc.) by effectively communicating the benefits to the customer•Provide direction to a Technical Helper, as applicable•Ability to receive truck stock at home if the company vehicle is retained at the technician’s place of residence or other designated location.•Mentor other technicians, as applicable•Maintain truck stock inventory within the prescribed company guidelines and standards•Follow the truck maintenance schedule and keep a clean, organized truck•Adhere to all company policies and procedures•Perform miscellaneous duties as assigned