Cash Application Supervisor

Company: Ingersoll Rand ( Learn More )

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General Information
US-IN-Carmel
N/A
None
Full-Time
At least 2 year(s)
Not Specified
False
False
Job Description

At Ingersoll Rand we’re passionate about inspiring progress around the world.  We know that hour by hour and day by day, we advance the quality of life by making environments safe, comfortable and efficient. Our people and our market leading brands, including Club Car®, Ingersoll Rand®, Schlage®,  Thermo King®, and Trane®, contribute to a world defined by sustainable progress and enduring results.




The Cash Application Supervisor will be responsible for supervising the team of Cash Application Specialists that record payments from the lockbox, ACH, and wire transfer to customer accounts. The position requires the ability to work with multiple lockboxes that are tied to specific customer portfolios. Daily work volume is directly related to daily deposit volume that can fluctuate from day to day. Individual will be expected to be a change agent, a self-starter, driven for results and able to work effectively with Customer Account Analysts and business unit leadership.This position will report directly to the Collections Leader for Security Technologies.


Job RequirementsEssential Functions and Responsibilities:• Supervise direct reports • Provide guidance, leadership, and training to all subordinates• Handle and resolve conflict within team• Lead and support Cash Application team in achieving monthly goals and workload balance• Monitor and report on monthly metrics for function• Review & approve Time Sheets and Vacation scheduling requests• Be a key owner of the Unclaimed Property process for ST• Ability to work with multiple ERP systems• Participate in daily posting duties• Identify and apply all cash, check, EFT/Wires and credit card payments from various sources, including foreign transactions• Communicate with internal & external Customers, Credit & Collections and Sales Offices with questions relevant to cash application• Identify and tag all customer remit discrepancies and short payments• Process customer account maintenance requests, including customer refunds• Research all questionable and non-posted items• Process and audit daily cash receipts to ensure accurate customer ledgers• Be effective problem solver when presented with variables in standardized situations• Undertake tasks as requested by the Team Supervisor that may involve balancing, and reconciling of AR source systems• Recommend process improvements and communicate these to the Team SupervisorPOSITION REQUIREMENTS• Knowledge & work experience: 2+ years of cash application, accounts payable, or customer service experience in a manufacturing or distribution environment with heavy transaction volume.• Education: High School Diploma or GEC, BS/BA in business administration, accounting, finance, or related field a plus• Additional Skills (Computer & Technical): Must have excellent 10-key skills, basic computer knowledge with experience in spreadsheets, preferably Excel.• Must be able to operate in a matrix reporting environment (manager could be offsite)• Effective communication skills (both oral and written)


We are committed to helping you reach your professional, personal and financial goals.  We offer competitive compensation that aligns with our business strategies and comprehensive benefits to help you live your healthiest.  We are committed to building an inclusive and diverse culture that engages as well as values the different backgrounds and experiences of our employee, which, in turn, spurs innovation, generates creative solutions and enhances our customer relations. 

If you share our passion for inspiring progress—for bringing about bold shifts in how people, economies and societies operate—then you belong with Ingersoll Rand. Progress begins with you.

Ingersoll Rand is committed to a diverse workforce and is an Equal Opportunity Employer.


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