Contact Center Rep

Company: First Data ( Learn More )

General Information

Location:	US-NE-Omaha
Base Pay:	N/A
Req'd Education:	None
Employee Type:	Full-Time
Req'd Experience:	None
Req'd Travel:	Not Specified
Manages Others:	False
Relocation Covered:	False

Job Description We’re now recruiting for Contact Center Representatives who can give the best experience possible to our customer base. You’ll be our first point of contact for customers, responding a range of customer issues including, but not limited to: account activation inquiries, potential fraudulent activity, and queries about the full range of products and services First Data offers. You will help our First Data customers by answering their questions and resolving their problems. You may also conduct research for our customers and respond via phone, email, or fax, but with each call you will be assisting our customers with their individual needs.

We’re looking for people experienced in working within a customer service, call center, or sales environment, who have a confident, friendly telephone manner and are motivated by resolving customer inquiries. Our facility is open 24 hours/7 days a week so we do look for new employees that are flexible to work on various shifts.

First Data will train you thoroughly and help your through your first calls so that you will feel fully comfortable talking with our customers. Each client has a computerized system that we will train you on, but efficient computer skills will be necessary.

We look forward to receiving your application!

One to three years of relevant experience.

Job Requirements

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