Cust Sales & Svc Rep - Retail

Company: Wells Fargo ( Learn More )

General Information

Location:	US-MN-ROCHESTER
Base Pay:	N/A
Req'd Education:	Not Specified
Employee Type:	Full-Time
Req'd Experience:	Not Specified
Req'd Travel:	Not Specified
Manages Others:	False
Relocation Covered:	False

Job Description Provides prompt quality customer service along with support to Bankers and store management. Performs wide range of services including document preparation, account servicing/maintenance (account reconciliation, address change, stop payments, account closings, transfers, notary, processing check orders), and problem resolution. Solicits new accounts and cross-sells products and services. May follow-up on Teller referrals and may have teller responsibilities. May spend up to 40% of time on sales and up to 40% time on cash transactions.

Job Requirements* Basic Qualifications: 1+ year customer service experience.* Minimum Qualifications: Demonstrated sales and/or referral skills. Previous experience in assessing customer needs. Previous cash handling experience. Demonstrated use of computer skills; excellent communications skills. Ability to work a schedule that includes working weekends and some holidays.

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