District Service Manager (Omaha, NE)

Company: Sears Roebuck and Co. ( Learn More )

General Information

Location:	US-NE-Omaha
Base Pay:	N/A
Req'd Education:	4 Year Degree
Employee Type:	Full-Time
Req'd Experience:	At least 5 year(s)
Req'd Travel:	Up to 50%
Manages Others:	False
Relocation Covered:	False

Job Description The District Service Manager is a senior-level field management position supporting multiple locations with full profit and loss responsibility. This position is responsible for 150-600 associates providing customer satisfaction for 200 - 300K customers per year. Direct and develop the district management team to drive the growth of revenue, fulfillment of cost reduction and customer satisfaction

Job Requirements Ability to handle stressful situations and work in a fast-paced environment  Strong quantitative and analytical skills  Effective verbal and written communication skills.  Ability to foster teamwork and lead teams  Ability to foster and encourage a work environment that values diversity  Effective problem resolution skills  Strong customer service skills  Strong knowledge of computers and ability to use software  Successful collaboration in a complex, matrix organization  Make fact-based decisions, but exercise creativity, and take responsible risks.  Demonstrate effective problem solving and resolution skills when working with customers and coaching associates  Demonstrate ability to manage a virtual workforce and effectively communicate via non-traditional means.  Display the use of effective decision making skills.  Ability to multitask and effectively manage time.  Ability to adapt and be an advocate for change.

Apply Now